Contact Ravano

Updated:

In short

For product questions, ask the assistant on this site (the chat button at the bottom of the page). For an account or payment issue, include your account email and business ID in your message.

Ways to reach us

The chat assistant at the bottom of every page answers common questions about pricing, installation and how Ravano works right away.

  • Website of the company that builds Ravano: dhsdev.ir
  • Email: dhs.milad@gmail.com
  • Telegram: @milad_dhs
  • Phone: 09945137629

What to include for support

  • The email you registered with.
  • The name or ID of the business in the panel.
  • A short description of the problem and, if you saw an error, its exact text.
  • If the problem is in the widget, the address of the page where it is installed.
  • Never send us your password, API keys or bank card details.

Report a security issue

If you find a vulnerability, send the details through the channels above and please do not disclose it publicly until it is fixed. We will tell you the outcome after review. What we already do: Ravano security.

Partnerships and suggestions

For partnerships, reseller arrangements or a custom chatbot built with DHS, contact dhsdev.ir. Suggestions about the product itself can go there too, or through the site assistant.