Chatbot guides: build and run a support bot
Plain answers to the questions that come up when you build, choose and launch a chatbot.
How to build a chatbot for your website (step by step)
Learn how to build a chatbot for your website without code: goals, content to prepare, the review step, tone, testing and install, plus common mistakes.
6 min read
What is an AI customer support chatbot and how does it work?
What is an AI customer support chatbot? See how it answers from your own information, cites sources, hands off to humans, and where its limits are.
6 min read
A chatbot for your online store: what it should answer
Plan an ecommerce chatbot for your online store: questions to cover, content to feed it, order status limits, tone, hand-off and how to measure.
6 min read
AI chatbot builder: how to choose one (checklist)
Choosing an AI chatbot builder? Use this vendor-neutral checklist: grounding, review step, privacy, languages, install options, pricing and hand-off.
7 min read
How to add a chatbot to your website (widget and API)
Add a chatbot to your website with one line of code, or use the chatbot API for custom apps. Covers placement, domain limits, security and troubleshooting.
7 min read
Chatbot vs human support: which one does your business need?
Chatbot vs human support compared honestly: speed, empathy, cost model and complex cases. Learn what to automate, what to keep human, and how to hand off.
7 min read
What is RAG? Retrieval-augmented generation in plain English
What is RAG? Retrieval-augmented generation explained in plain English: how a RAG chatbot finds facts, cites sources and cuts made-up answers.
6 min read
How much does a chatbot cost? A realistic breakdown
How much does a chatbot cost? A realistic breakdown of build vs buy, subscription vs pay-per-use, hidden costs and a worked example with real pricing.
7 min read
Free AI chatbot builder: how to build a chatbot for free, and what it really costs
How to build an AI chatbot for free: what costs nothing in Ravano (building, training, testing), what costs money, a worked cost example and a checklist.
7 min read
Ravano vs ILA.CHAT: pricing, features and which to choose
An honest Ravano vs ILA.CHAT comparison: pay-per-answer vs monthly plans, a cost table at several volumes, and who suits which. Checked 2026-11-10.
6 min read
How to train a chatbot on your own PDFs, documents and website
Train a chatbot on your own PDFs, Word files, spreadsheets and website: how to prepare documents, review answers, test them and keep content current.
8 min read
Is a website chatbot safe? Data privacy and security questions to ask any vendor
Is a website chatbot safe? The data it touches, ten privacy and security questions to ask any vendor, and how Ravano answers them, limits included.
8 min read
